data privacy policy - Serro und Partner
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Serro, Partner, Gerald Serro, Pharma, Medical Writing, Kampagnen, Brand Communication,
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Data Privacy Policy

Protecting your privacy and your personal information is important to us. Your data will be solely processed according to the General Data Protection Regulation (DSGVO) and Telecommunications Act 2003 (TKG 2003). In order to guarantee a high degree of transparency and security, our following Data Privacy Policy informs you on the nature, scope and purpose of collection, use and processing of the acquired data and information.

Contact Us

If you contact us through the form request on our website or via E-Mail, your data will be processed and archived for six months for follow-up inquiries. We do not transmit your data to third persons without your permission.


Our website uses so called “Cookies”, a technology that installs information on your computer to permit our website to recognize your future visits when using that computer. Cookies do not install programs on your computer, nor do they contain viruses or cause any damage. Cookies are intended to make our service more userfriendly and to recognize your computer when you visit our website again. Some cookies may be stored on your computer until you delete them. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, the deactivation or rejection of cookies may restrict the functionality of our web offer.


Since we use Google Analytics for web analysis services an agreement with Google Inc. has been concluded. Google Analytics utilizes cookies which are stored on your computer and enable the analysis of the use of our website. This information will be transmitted to and stored onto a Google server. You may prevent the storage of your data by setting your browser in a way that it will demand your approval prior to the storage of cookies or by choosing “Accept no cookies” in your browser settings. Your IP address will be recorded and immediately converted in pseudonymous data (for example deletion of the last 8 Bit). Therefore an exact localization is no longer possible. Data processing, data storage and data transmission fully comply with legal requirements § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (Permission) and/or (justified interest) General Data Protection Regulations (GDPR). Our concern is the improvement of our web-services and web-presence as well as the protection of the privacy of our clients/users by rendering all data pseudonymous.

Your rights

In accordance with the General Data Protection Regulation (GDPR, visitors to our website may request information, data rectification, data deletion, restrictions, data portability, revocation or enter an objection. If you feel that the treatment of your personal data does not comply with the legal requirements or has been violated, you are entitled to send your complaint to the Data Protection Authority in Austria.

Our contact details:

Serro GmbH
2018, May